Support
Real humans. All hours.
Support is a product at Exohive, not a cost centre. Whatever channel you pick, a person who can actually fix your issue answers — 24 hours a day, 7 days a week.
What do you need help with?
Installation Help
Wiring diagrams, installer booking and activation walkthroughs.
App & Login
Account access, password resets and app troubleshooting.
Device Offline
Step-by-step checks when a tracker stops reporting.
Billing & Renewals
Invoices, plan changes, GST details and refunds.
API & Integrations
Keys, docs, webhooks and sandbox access for developers.
Warranty & RMA
Replacement claims and repair status tracking.